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IT Business Sys Analyst

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Date: May 13, 2017

Location: Tulsa, OK, US, 74172

Company: Williams

IT Business Sys Analyst
ReqID: 81741
Number of Openings: 1.0
Location: Tulsa, Oklahoma 74172
Operating Area/Functional Area: Information Technology

Bring your energy to ours. Help us become the premier provider of large-scale natural gas infrastructure in North America. Technology allows us to monitor, manage and control operating pressures in our pipelines. It keeps us informed on the costs of our projects. Information Technology is about delivering innovative technical solutions anytime, anyplace and on any device. This enables our people to make the right decisions when and where they need. It is more than just being an information technology provider, it’s about delivering a way to achieve greatness better, faster and more efficiently.
Hear from our employees on why they chose a career at Williams:


This Business Analyst position is responsible for the Corporate Application area for the HR business team and may provide support to other areas as needed.  In this position, the Business Partner will work to build strong relationships and collaboration between the Information Technology and Application Business/Functional Leader’s and team(s). 


This position formulates complex analysis of business goals and objectives to align with the Information Technology best practice standards for delivering application services utilizing our outsourcing provider to accomplish technical delivery.


The successful candidate will define systems scope through research and knowledge of both internal and external sources to meet applicable business system and industry requirements. The business analyst will oversee and facilitate the process to develop, modify and maintain moderately complex application systems.   



Job Responsibilities:

  • Build strong working relationships with Leaders in the HR business/functional area
  • Serve as the subject matter expert and Business Partner between Information Technology Application and Infrastructure team(s) and Business/End user team(s)
  • Responsible for annual budget analysis and cost management for HR Application area including projects, ongoing maintenance, support and licensing
  • Working with outsource provider to translate business requirements into technical specifications to formulate technical solutions that conform to best practice and data architecture standards
  • Conduct requirements gathering, user acceptance testing, making recommendations based on information collected
  • Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Technology standards
  • Remediate application system issues through appropriate troubleshooting, Incident, Change and Problem management standards using Service Now leveraging technical resources from outsource provider
  • Evaluate, develop and implement new application systems. Lead the effort to translate business functional requirements to technical requirements to ensure successful service delivery by outsource provider
  • Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses in an effort to align information technology solutions with business initiatives
  • Identify continuous improvement opportunities for cost reduction, avoidance, and improved application performance
  • Interact and resolve issues with other IT support teams including Applications, Infrastructure, and Outsource Provider
  • Modernize, upgrade and conduct application health checks as required to ensure system stability
  • Work with assigned resources to manage project related activities for assigned applications
  • Conduct system access reviews for application area
  • Advise and consult with other team members and outsource provider team members
  • Competent to work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
  • Prepare recurring application dashboard metrics and report to show analysis on specific key data points and provide cost transparency for applications


Key Success Factors:

  • Ability to work successfully on cross functional teams in a matrix environment including outsourced teams
  • Possess understanding of application outsourcing support agreements and experience executing within those support agreements working directly with an outsourced team
  • Understanding of Software as a Service (SAAS) Agreements
  • Understanding of SDLC Lifecycle/Project Management Methodologies and PLC
  • Familiarity with risk and compliance assessment methodologies and standards 



  • Bachelor’s Degree required, Information Technology, MIS, or HR discipline preferred or equivalent work experience.
  • Industry knowledge is preferred Human Resource Functions and/or HR/HRIS Processes,
  • 8-10 years relevant work experience:  Business Analyst, HR, and/or Application Development experience required
  • Experience working with an outsourced provider and team


Software Applications: Service-Now, SharePoint, Oracle, Hyperion, Peoplesoft, Learning Management Systems, Successfactors, Cloud HCM Solutions


*Relocation assistance will be considered for this role

Regular/Temporary Assignment: R
Full-Time/Part-Time: Full-Time
FLSA Status: E
Shift: N-Not Applicable
Percent of Travel: Up to 25%
Relocation Offered: Yes

Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

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